CRM: Information Management & Automation

Whether your business is service-oriented or product centralized, you have customers. As a business owner, you may already have some sore of CRM program in process to keep track of your customers. Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. Now in 2019,[…]

The Rise of Telecommunication & Remote Work

Why would you want to hire a remote or freelance worker? The idea that the office is where work needs to be done in order to reach standards of satisfaction is fading away. While this innovative concept may not work for some, there are many benefits to going remote. If it interests you, you may[…]

Connectivity to the Cloud

Cloud computing has been an unclear concept for years. Many people ask on a daily basis, “What exactly is the cloud?” Despite the general idea of what it is, the definition can be lost. The cloud refers to putting information on the internet. Smartphones use the cloud to backup clients’ data and companies use it[…]

Internet of Things (IoT) Today

Coined by Kevin Ashton, co-founder of MIT’s Auto-ID Lab, The Internet of Things (IoT) is connecting things to the internet like a doorbell, thermostat, refrigerator, and other smart home connectivity. The integration of IoT has been rapid and seemingly smooth. Consumers don’t think twice when it comes to purchasing an everyday item that can connect[…]