Whether your business is service-oriented or product centralized, you have customers. As a business owner, you may already have some sore of CRM program in process to keep track of your customers. Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. Now in 2019,[…]
Cloud computing has been an unclear concept for years. Many people ask on a daily basis, “What exactly is the cloud?” Despite the general idea of what it is, the definition can be lost. The cloud refers to putting information on the internet. Smartphones use the cloud to backup clients’ data and companies use it[…]
Coined by Kevin Ashton, co-founder of MIT’s Auto-ID Lab, The Internet of Things (IoT) is connecting things to the internet like a doorbell, thermostat, refrigerator, and other smart home connectivity. The integration of IoT has been rapid and seemingly smooth. Consumers don’t think twice when it comes to purchasing an everyday item that can connect[…]
The to-do list of an entrepreneur is endless. Whether it’s a professional service, retail store, or restaurant, business owners are so consumed with the overall operations that for many, IT management is an afterthought. With advancements in technology and changing government regulations, it’s a necessity to at least address that part of business. Some small[…]