managed services

Virtual Desktop Services

The most expensive and time consuming maintenance for most small businesses is the upkeep of their laptops and desktops.  Additionally, to purchase new computers with the software and horsepower to perform effectively is expensive and depreciates the fastest. 

Creating a virtual workplace for your office centralizes this investment, reduces overall costs and creates a stable business network with uptime approaching 100%.  Imagine a business work environment that is available from anywhere in the world, that lives in a ‘hurricane proof’ building, is backed up live and monitored 24 hours per day.  All for less money than you spend on a traditional computer / server environment. 

All us to show you an easy-to-understand, forward thinking solution for you and your company. 

Offsite Data Backup

When we first address a new network with our client, Disaster Recover (DR) is one of the first things we talk about.  Business data loss is a leading reason companies experience extensive IT expense and, many times, go out of business.

Your data is one of the most valuable assets to your company.  Unlike computers or other assets, most of the time it cannot be reproduced when you experience data loss.  A proper backup plan that is offsite is the only way to ensure your data is safe and attainable when a network event like this happens. 

We offer very affordable, redundant, secure offsite backup solutions for small, medium and enterprise businesses.  Allow us to provide you with this piece of mind and level of redundancy that your company needs.

Managed Monitoring and Response

Our primary objective for our clients is to resolve problems before they are problems on the network.  We do this by proactive monitoring and response.  We use software and network tools to give us real-time valuable information about the dynamics of a network.  As network services or devices prove to be an issue, we address the challenge immediately, at times before our clients even know there is an issue.

We host these services from inside our Data Center location which allows us to offer an ‘always on’ solution.  Issues are addressed in real time and 24 hours per day. 

Allow us to introduce you  to a proactive level of service and resources that allow your company to run on a reliable, secure network platform.

24 Hour Technical Support

We offer a level of service that includes 24 hour support for you and your company.  If your needs demand this, we are available for support via email, Instant Message, phone support as well as our web based ticketing system.  It is our goal to make sure you have the support you need, when you need it. 

Let us introduce you a cost effective, responsive way to gain support for you network and applications.

Data Center Space and Hosting

Our company’s infrastructure and livelihood exists in a state-of-the-art Data Center.  The purpose of this facility is to host applications and services for large, enterprise level companies. 

Facility Highlights:

• Category 5 Hurricane Rated Construction
• Multiple Generator Backup with 35,000+ gallons of fuel reserve
• Armed Guard security
• Triple Identification Entry
• Temperature controlled Data Rooms
• Multiple Fiber based Multi Megabyte Internet Service Providers
• Uptime Guarantee approaching 99.999% (“5 – 9 Facility)

This level of service is rarely affordable for small / medium businesses that need very limited space and bandwidth.  We offer a scaled down solution for these situations and company sizes.

Rack Space is available down to the 1U Size.  All packages come with a Managed Monitoring service as well as dedicated bandwidth options depending on your needs. For convenience we also offer onsite service options for “hands on” service on your hardware 24 hours per day. 

Let us help you get your network assets in a secure, controlled environment, increase your uptime and save you money.

VoIP Services

Voice over Internet Protocol is a technology that many companies are using and can cost justify due to very affordable solutions.  But, it can be very confusing about what is available and how services and solutions tie together.  That’s where we can help.

There are many solutions that we support that involve little to no hardware investment and can still provide the cost savings and conveniences that the technology provides.

Allow us to show you options that are available to your company depending on your needs. 

Virtual Office

Virtual Office is an offering that includes several Managed Services products.  It’s a concept that allows our client to centralize communications, applications and information in one secure, “always on” space that is available from anywhere at any time.  Your phone, your desktop and your information is available just by plugging in to any internet connection.

Virtual Office is a “software and applications as a service” idea.  Prices are available by the seat (user) and is ideal for companies that have more than one location or have company associates that work offsite or are mobile.  With Virtual Office, you can be anywhere at any time ... virtually.

Schedule time with one of our associates to shed more light on the details and efficiencies of Virtual Office.